Outsource IT Solutions Group, Naperville IL
Outsource IT Solutions Group, Inc. is a full service IT consulting, networking, and IT solutions firm serving customers in the Naperville, Aurora and Chicagoland area since 1998. We entered the market at the leading edge of modern networking and complex computer systems – and we’ve been there ever since. Our team of trained and certified technicians, engineers, and customer service representatives all work together to ensure that your needs are looked after at every level, from design and implementation to training and maintenance.
Our Mission:
Outsource IT Solutions Group, Inc. mission is to design high quality, cost effective, technology solutions that provide the greatest return on investment for our growing customer base.
Our Vision:
Outsource IT Solutions Group’s vision is to achieve predictable profitable growth through superior customer service, quality of work, and commitment to excellence.
Our Values:
We will execute our missions and realize our vision by:
- Hiring the candidates who demonstrate the highest potential to achieve our goals.
- Retain only exceptional employees who repeatedly exemplify our values, execute our missions and move us toward our vision.
- Take care of our employees first, our customers, our vendors, and other partners in this order.
- Accept only the highest level of competency and execution in our team in creating the solutions and solving the problems of our customers.
- Empathize such that we make the pains and problems of our customers our own, so we may move to the solution equally.
- Treat others, both externally and internally, the way that we would want and expect to be treated.
Customer Service:
Customer service means many things to Outsource IT Solutions Group, Inc.. It means designing and implementing systems that will help you reach your goals, always being available should a problem arise, and regularly optimizing and maintaining your computer systems so that you have less crashes and downtime, and more time to go about your business as usual. It also means training and explaining the systems to your staff in easy-to-understand language so that your company gets the most from your systems.
Don Sofolo
Don Sofolo is the Founder and President of Outsource IT Solutions Group, Inc. (OSG). Mr. Sofolo started OSG in 1998 after recognizing the need and opportunity to bridge the gap between business and technology. Like most successful entrepreneurs, Mr. Sofolo surrounded himself with other likeminded individuals who have a passion for designing, implementing, and supporting excellent technology solutions.
Through the combined efforts of this team over the past 23 years, OSG has grown from a single employee with single customer to today employing 45 people who service 200+ active customers throughout the greater Chicagoland area. Over the years, Mr. Sofolo has leveraged a unique ability to recognize and integrate multiple best of breed point technology solutions into a secure and robust managed services offering which fuels and protects IT assets across a wide range of business verticals.
Today, Mr. Sofolo is working on improving OSG’s operational maturity level as the business scales and improving OSG’s service and solution offerings in an increasingly technologically complex and cloud-based world. When not helping companies solve technology problems, Mr. Sofolo enjoys traveling and spending time with his friends and family.
Michael Ruter
Michael Ruter is the CEO of Outsource IT Solutions Group, Inc.(OSG). Mr. Ruter joined OSG in 2011 after moving on from his position as Managing Director for Spherion-Chicago where he held several roles in sales and operational management for the Accounting and IT staffing sectors. Mr. Ruter has been able to apply this experience at OSG which has contributed to significant growth since his addition to the executive team.
As CEO, Mr. Ruter is responsible for and provides oversight to all areas of Sales, Service, and Admin at OSG. He brings a professional but “all business” approach to his interactions with both internal and external customers. His most recent accomplishment is driving the development of an outbound sales engine which is producing revenue and EBITDA growth for the larger organization.
Mr. Ruter holds a BS in Finance from the University of Illinois and when he is not working, he enjoys reading and spending time at the lake.
