IT Support in Chicago

Reliably resolve IT issues with trusted Chicago IT support provider

Enhance IT Support Efficiency by Minimizing the Need for Issue Resolution

Reduce recurring issues to keep your business running smoothly with a 30+ team of certified professionals.

Why choose OSG as your Chicago IT support company?

Expedite IT issue resolution with a IT support partner that brings 23+ years of experience.
Keep your IT spending under control through inclusive pricing that supports your entire infrastructure.
Defend your data with advanced cybersecurity strategies that stay one step ahead of cybercriminals.
Ensure a successful digital transformation with assistance from a leading IT support company .
Reduce recurring IT problems with round-the clock network monitoring and routine IT maintenance.

Request a Quote for Our IT Support Services in Chicago

Our well-trusted and longstanding technology partners

Chicago's Trusted IT Services:
What Our Clients Are Saying

We've had an outstanding experience with Attentus. Brandon P., our NetAdmin, is proactive, attentive, and truly invested in our success. He consistently checks in, anticipates needs, and ensures we're supported at every level. What really stands out is that Brandon goes the extra mile to troubleshoot issues thoroughly and stays with them until they're fully resolved. We never feel like tickets are just being closed — he makes sure the solution actually works for our team.
Sean is always friendly, approachable, and completely solution-oriented. He makes even frustrating I.T issues feel manageable and keeps things moving quickly.
Logan has been invaluable when it comes to more complex projects. He approaches challenges thoughtfully, finds clear and effective solutions, and is patient with questions — explaining things in a way that even less tech-savvy folks can understand.
Joel O., our vCIO, has been a steady leader overseeing our biggest challenges and the overall health of our systems.
The team is consistently responsive and helpful, and their customer service truly stands out. Choosing Attentus is one of the best decisions we've made — they give us confidence and peace of mind every day.
Highly recommend!

We completely outsourced our IT department to Outsource Solutions Group, Inc. They handle all the security and critical patching to our infrastructure as well as all help desk support. We also procure all our hardware needs through Outsource. OSG is extremely responsive to our needs, handles tickets with care and timeliness too. We appreciate everything they do for us and would recommend their services to any business looking for an IT provider you can trust

We started with OSG a few years back when we had issues with our former IT company. They were professional and quick to serve us. Since that day we have loved the relationship that we have with all the staff at OSG. Their customer service is outstanding. I wish we would have switched to them sooner and I would HIGHLY recommend them!

Outsource IT Group has taken the time to learn our business, serve as a trusted partner, and provide a level of expertise that allows us to effectively allocate human resources to other critical services. In addition to providing us with technical and hardware support, the strategic quarterly meetings have helped us to grow as an institution through the implementation of new technologies and processes. Newly instituted services include increasing internet speed and stability, the pending implementation of RFID, and a successful transition to the Microsoft Phone System for unified communication. We would highly recommend their services to any organization looking for innovation and creativity.

Outsource Solutions Group

IT Support Chicago, IL

1016 W Jackson Blvd PMB #444, Chicago, IL 60607, United States

205 Michigan Ave Suite 810,
Chicago, IL 60601, United States

Features of Our Chicago IT Support Services

Support Your Entire Infrastructure

Keep your infrastructure operating at peak performance with our proactive managed IT support services.

Our experienced Chicago tech support team assesses your entire infrastructure to create a support strategy tailored to your unique needs that includes:

Constant monitoring
IT project management
Remote support services
Day to day preventative maintenance

Trust our computer support services to eliminate any gaps in coverage to ensure a consistent level of reliability.

Secure Your Sensitive Data

Fend off efforts to breach your system with proven cybersecurity methodologies from a certified IT support specialist.

Our IT support experts can provide you with:

Dark web monitoring
Disaster recovery plans
Security awareness training
Advanced threat protection and spam filters

Benefit from continuous monitoring and analysis of your IT systems that identifies and resolves vulnerabilities to prevent devastating cyberattacks.

Support for Your Digital Transformation

Harness the complete power of the cloud and enable your company to grow with ease.

Let a Chicago area cloud support specialist assist you through migration and ongoing support so you can benefit from:

Routine data backups
Reduced maintenance
Business continuity
and more

Propel your information technology forward with Chicago’s IT support team that safely migrates your data and applications to the cloud for increased flexibility and a boost in productivity.

Enhance Network Performance

Your network is the lifeline of your business. Reduce recurring computer networking outages with proactive remote monitoring and routine maintenance.

Keep your network running smoothly with IT support services that include:

Server support
Network redesign
Installing new cables
Monitoring and routine maintenance

Partner with OSG and benefit from proactive problem solving that identifies the source of recurring issues and rapidly resolves them to steer your business clear of costly downtime.

Quality IT Support Available 24/7

IT issues can occur at any time of day or night and can grind your business to a halt if not addressed in time.

That’s why we have a team of over 30 helpdesk agents standing by to provide superior managed IT support services around the clock.

Whether you need remote or on-site assistance, our team is always ready to step in and deliver top-quality IT support to get your business back on track.

Best of all, we help you manage costs with no additional charges for travel time when we deploy our field technicians to your location.

Partner with us and get total assurance that you’re getting the most reliable Chicago IT support team.

Case Studies

PROtential

PROtential is a marketing and consulting services firm, assisting with Brand development, sponsorship development, evento management, and more. They research and facilitate marketing opportunities for their clients to support their endeavors.

Phoenix Leather Goods, LLC

Phoenix Leather Goods is an online retailer that sells clothing accessories on two direct web stores as well as online marketplaces. They originally started selling only leather products, but have expanded in the past few years to offer sleepwear and branded clothing items. As an organization that primarily does business online, they rely on their IT to keep track of their inventory, process sales, and more.

Greenseed Contract Packaging

Is your IT support short-sighted? We help clients like this manufacturing firm in Batavia, Illinois to plan out their IT Budget months in advance, avoiding surprise while completing projects.

G&D Property Management Inc.

G&D Property Management Inc. manages community associations for a range of clients, including condominium, townhome and homeowner associations. Their team Works closely with associations staff and members including Board of Directors and Homeowners to provide a range of programs and services.

Big Shoulders Fund, Chicago

Big Shoulders Fund provides financial support to help working-class families attend Catholic schools in Chicago’s inner city communities. For over 10 years they have been a client of Outsourced IT Solutions Group, throughout which we have helped Big Shoulders Fund upgrade systems, avoid common IT problems, and solve issues when they occur.

Arlington Plastics Machinery

Arlington Plastics Machinery buys and sells new and used plastics machinery, providing auction, appraisal, marketing and exhibition services in the reseller market. More than five years ago, they realized they needed to invest in more effective and capable IT support – that’s why they came to Outsource IT Solutions Group.

Itasca Community Library

Itasca Community Library, a vital resource for its local community, first engaged Outsource Solutions Group (OSG) with immediate security concerns that required urgent remediation.

Itasca Community Library & Outsource Solutions Group

Itasca Community Library, a vital resource for its local community, first engaged Outsource Solutions Group (OSG) with immediate security concerns that required urgent remediation. Recognizing the importance of safeguarding their IT infrastructure, the library engaged OSG to address vulnerabilities and strengthen their security posture. What began as a focused security effort evolved into a long-term partnership, with OSG now providing fully managed services and supporting numerous large-scale initiatives.

Let’s Pave & Outsource Solutions Group

OSG launched a highly collaborative onboarding program for Let’s Pave immediately after the company became a customer, creating a smooth transition from its previous managed service provider.

Boost Your Business Growth With Chicago IT Support

Find out how our Chicago small business IT support enhance your IT experience

Our Chicago IT Support by The Numbers

80+

Technical resources and certifications

100%

Money-back guarantee for services that do not live up to expectations

23 Years

Providing quality IT support services

Complete IT Support in Chicago
For Your Entire Infrastructure

Working with multiple IT support companies in Chicago creates unnecessary confusion when determining who to call when issues arise.

Partner with OSG and enjoy total coverage under a single pane of glass.

Our team provides your business with:

Benefit from comprehensive solutions and faster results with our industry-leading IT support company in Chicago.

Risk-Free
Chicago Business IT Support

Business IT support services that do not not live up to their expectations provide little to no benefit to your business.

We are devoted to delivering a superior customer experience that prioritizes faster issue resolutions for large, medium-sized and small businesses.

If you are dissatisfied with our services within 90 days of signing, cancel your contract and move on, no questions asked.

We hold ourselves accountable to provide you with the most reliable Chicago business IT support.

Our Other IT Services in Chicago

• Managed IT Chicago

• IT Helpdesk in Chicago

• IT Consulting in Chicago

• IT Outsourcing in Chicago

• IT Network Support in Chicago

• IT Company in Chicago

• Cyber Security in Chicago

Chicago IT Support - Frequently Asked Questions

Does Outsource Solutions Group Provide IT Support For Apple Devices?

Outsource Solutions Group offers support for Apple devices. Our Chicago IT support team has the skills to support both PC and Mac, along with Android and iOS mobile devices.

This broad capability makes us an ideal choice for businesses that rely on various operating systems.

We’ll ensure seamless operation across all your devices and help you provide a unified work experience for all employees.

Is Your Chicago IT Support Just For Business Use?

Outsource Solutions Group provides IT support solely for businesses. We focus on ensuring the efficiency and security of company networks, systems, and data.

While we don’t serve personal devices, we support BYOD (Bring Your Own Device) devices that connect to business networks.

This approach allows us to offer specialized, effective support for businesses relying on technology for their operations.

Is Your Support For All of My End-Users or Just My Admins?

Outsource Solutions Group provides IT support services to all end-users within your network, not just the IT administrators.

This inclusive approach ensures that every team member maintains high productivity with minimal downtime from technical issues.

We aim to offer comprehensive IT support in Chicago to ensure smooth and efficient operations throughout your organization.

Does Outsource Solutions Group Provide Onsite IT Support Services in Chicago?

Outsource Solutions Group offers onsite IT support services without any travel charges to clients within the Chicagoland area.

By adopting this approach, we ensure our clients can accurately plan their IT support budget without worrying about additional, unexpected costs.

.You can expect a single, all-inclusive price for our IT support, without any hidden charges, no matter where you need us.

I Need Help Now, Where Can I Get It?

If you need help immediately and are a current client, please call our support line at (630) 236-6625 or contact us to open a ticket.

For those not yet clients, you can start the onboarding process by reaching out on our website or calling (855) 288-0344.

We are ready to assist you with prompt and efficient service.

Our IT Support Services in Other Locations