Managed Security Operations

Managed security built into dependable IT operations.

Close security gaps with MDR and EDR support backed by more than 80 technical certifications.

Reduce vendor confusion with one point of contact for monitoring, maintenance, and issue resolution.

Control security planning with all-in managed services pricing and no surprise support layers.

Improve readiness through onboarding that maps assets, access, vendors, and network risk from day one.

Keep operations moving with a team experienced in resolving over 100 support tickets daily.

Request a Quote for our Managed Security Operations

Trusted Security Support for Growing Businesses

See how steady IT management helps clients reduce risk and keep operations moving.

We completely outsourced our IT department to Outsource Solutions Group, Inc. They handle all the security and critical patching to our infrastructure as well as all help desk support. We also procure all our hardware needs through Outsource. OSG is extremely responsive to our needs, handles tickets with care and timeliness too. We appreciate everything they do for us and would recommend their services to any business looking for an IT provider you can trust

Vice President Of Commercial Operations, Pharmaceutical Company

We started with OSG a few years back when we had issues with our former IT company. They were professional and quick to serve us. Since that day we have loved the relationship that we have with all the staff at OSG. Their customer service is outstanding. I wish we would have switched to them sooner and I would HIGHLY recommend them!

Director of Operations, Fox Valley Non-profit

Outsource IT Group has taken the time to learn our business, serve as a trusted partner, and provide a level of expertise that allows us to effectively allocate human resources to other critical services. In addition to providing us with technical and hardware support, the strategic quarterly meetings have helped us to grow as an institution through the implementation of new technologies and processes. Newly instituted services include increasing internet speed and stability, the pending implementation of RFID, and a successful transition to the Microsoft Phone System for unified communication. We would highly recommend their services to any organization looking for innovation and creativity.

Executive Director, Local Public Library

We’ve had an outstanding experience with Attentus. Brandon P., our NetAdmin, is proactive, attentive, and truly invested in our success. He consistently checks in, anticipates needs, and ensures we’re supported at every level. What really stands out is that Brandon goes the extra mile to troubleshoot issues thoroughly and stays with them until they’re fully resolved. We never feel like tickets are just being closed — he makes sure the solution actually works for our team.
Sean is always friendly, approachable, and completely solution-oriented. He makes even frustrating I.T issues feel manageable and keeps things moving quickly.
Logan has been invaluable when it comes to more complex projects. He approaches challenges thoughtfully, finds clear and effective solutions, and is patient with questions — explaining things in a way that even less tech-savvy folks can understand.
Joel O., our vCIO, has been a steady leader overseeing our biggest challenges and the overall health of our systems.
The team is consistently responsive and helpful, and their customer service truly stands out. Choosing Attentus is one of the best decisions we’ve made — they give us confidence and peace of mind every day.
Highly recommend!

Kacie Washington

Managed Security Operations Built Around Business Continuity

Practical protection across your IT environment

Security Monitoring

Security events are monitored and reviewed so suspicious activity can be identified early, escalated properly, and tied to practical response steps.

MDR and EDR

MDR and EDR support helps detect endpoint threats, contain risk, and give your business stronger visibility across devices and user activity.

Patch Management

Regular patching and maintenance reduce avoidable vulnerabilities while helping systems stay dependable, current, and easier to support.

Access Control

User permissions are reviewed and managed to limit unnecessary access, support accountability, and reduce exposure from compromised accounts.

Security Reporting

Security findings are documented with clear next steps, giving leadership better insight for IT budget planning and risk reduction.

Incident Response

Incident response support connects security alerts with technical action, helping you contain issues and restore normal operations faster.

Infrastructure Review

Network and infrastructure reviews identify weak points, aging systems, and configuration issues that can create unnecessary security risk.

Cloud Security

Cloud and Microsoft environments are reviewed for access, configuration, and security practices that support safer daily collaboration.

Security Roadmapping

Security strategy is aligned with your six-quarter IT roadmap so controls, upgrades, and budgeting support long-term business continuity.

Our Partners

Security Operations Backed by Proven IT Depth

80+

Technical Certifications

108.25

Tickets Resolved Daily

98%

Customer Retention Rate

Tailored Managed Security Operations ensuring seamless integration with your business processes and enhanced protection.

Security Operations That Fit How Your Business Runs

Security should be managed as part of daily operations, not treated as a separate emergency. Outsource Solutions Group helps you monitor risk, maintain controls, respond to issues, and align cybersecurity with the systems your business depends on.

With integrated cybersecurity coverage for managed services clients, you gain practical protection without juggling extra vendors or disconnected tools.

Team implementing Managed Security Operations to enhance daily risk reduction strategies.

Practical Controls for Day-to-Day Risk Reduction

Managed security operations give you structure, visibility, and accountability.

Continuous monitoring for suspicious activity and security events
MDR and EDR support to help detect and contain threats
Patch management that reduces avoidable exposure
Access control review to limit unnecessary risk
Security documentation that supports better IT planning

Strengthen Your Security Operations

Gain clearer security oversight, stronger controls, and fewer surprises.

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Comprehensive overview of IT infrastructure supporting Managed Security Operations for enhanced protection.

Security Built on a Complete View of Your IT

Better security starts with knowing the environment. OSG’s onboarding process reviews infrastructure, assets, access, vendors, maintenance tools, and long-term planning needs so security support is grounded in how your network actually works.

That operational context helps reduce recurring issues, improve response decisions, and support clearer IT budget planning.

Related IT Services for Stronger Security

Fully Managed Cybersecurity

One accountable team collaborating on Managed Security Operations and IT support strategies.

One Accountable Team for Security and IT Support

You need cybersecurity that supports continuity, not complexity. Outsource Solutions Group connects security operations with helpdesk support, infrastructure management, cloud services, and strategic technology planning so issues can be addressed through a single accountable team.

Frequently Asked Questions

Managed security operations cover every aspect of your IT security, from continuous monitoring and threat detection to rapid incident response and system patching. You get integrated tools and expertise that protect your network, devices, and data. This service also includes regular vulnerability assessments and compliance reporting, ensuring your business stays secure and aligned with industry standards at all times.

With managed security operations, you benefit from proactive monitoring, real-time threat detection, and automated response to suspicious activity. This minimizes the chance of breaches and keeps your systems running smoothly. By addressing vulnerabilities before they impact your business, you experience fewer disruptions, lower risk of data loss, and greater operational continuity.

The onboarding process starts with a comprehensive audit of your IT environment, including network mapping, access control review, and risk assessment. Key onboarding steps include:

Documenting your procedures and vendor lists
Activating monitoring tools
Deploying security agents
Setting up regular reporting

This thorough approach ensures that your security operations are tailored to your specific needs from day one.

Managed security operations are included as part of your all-in monthly service price, with no extra fees for security coverage or after-hours support. You can budget confidently, knowing that everything from proactive monitoring to incident response is covered under a single, predictable invoice. There are no hidden charges or add-ons for comprehensive security services.

You get complete security coverage at no additional cost, backed by a team with over 80 technical certifications and a proven track record in Chicagoland. Unlike most MSPs, you won’t face hidden fees or gaps in coverage. The single-point-of-contact model and 100% money-back guarantee give you assurance that your security and IT needs are fully supported, every step of the way.

Managed Security Operations

Request a Quote for our Managed Security Operations

Trusted Security Support for Growing Businesses

Managed Security Operations Built Around Business Continuity

Our Partners

Security Operations Backed by Proven IT Depth

Security Operations That Fit How Your Business Runs

Practical Controls for Day-to-Day Risk Reduction

Strengthen Your Security Operations

Security Built on a Complete View of Your IT

Related IT Services for Stronger Security

One Accountable Team for Security and IT Support

Frequently Asked Questions

What does managed security operations include for my business?

How can managed security operations reduce risks and prevent downtime?

What is the onboarding process for managed security operations?

Is managed security operations included in my monthly service cost?

Why choose this provider for managed security operations instead of another MSP?

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